CENTEGIX™ monitors all hardware elements at every site with the CrisisAlert™ Platform installed. We will notify your district or site point of contact in the event that a Badge’s battery is low or dead, to ensure proactive replacement.
The Badge will reset the number of clicks after one (1.00) full second of inactivity. As long as you don’t wait more than a second between clicks, the Badge will keep counting until you hit the appropriate number of clicks for the particular Alert you are trying to activate...
Any user who loses their Badge should notify their site administrators immediately. System Administrators can temporarily deactivate a Badge, or permanently remove a Badge from a user in order to issue a new one.
Yes! The CrisisAlert™ Badge can activate Alerts at any site with the CrisisAlert™ Solution installed. Responders for that site will be notified that you have activated an Alert, and the notification will include your name, the type of Alert, and your location onsite (based on the nearest Strobe). ...
Our one-year warranty does cover defective Badges, but accidents do happen and sometimes damage or replacements are not covered under the warranty. Please contact support@centegix.com to discuss your Badge replacement; if it is not covered under the warranty, there will be a cost to order replacement Badges.
Unless the Badge is very near the site (less than ~800 ft), or the Badge enters the site less than 90 seconds after being clicked, clicking offsite will not result in an Alert. The Badge stays active for 90 seconds after being clicked for a Staff Alert or Lockdown,...
Yes, the Badge can activate a Lockdown even if a Staff Alert is currently open for that Badge. Click the Badge continuously to initiate a Lockdown, and make sure that you see and hear evidence that the Lockdown is activated (i.e. intercom announcement, strobes flashing and chirping, desktop takeover).
There is a one (1.00) second buffer between clicks. If the Badge is pressed, but the clicks are more than one second apart, the count will reset and an Alert will not be activated.