Archive for Author: mgarrett

Will my Badge work if I am at another site?

Yes! The CrisisAlert™ Badge can activate Alerts at any site with the CrisisAlert™ Solution installed. Responders for that site will be notified that you have activated an Alert, and the notification will include your name, the type of Alert, and your location onsite (based on the nearest Strobe). ...

Read More

What if a Badge is damaged, or I need to replace it for some other reason?

Our one-year warranty does cover defective Badges, but accidents do happen and sometimes damage or replacements are not covered under the warranty. Please contact support@centegix.com to discuss your Badge replacement; if it is not covered under the warranty, there will be a cost to order replacement Badges.

Read More

If the Badge is clicked repeatedly offsite, and then I enter the site that same day, will a Staff Alert or Lockdown be triggered?

Unless the Badge is very near the site (less than ~800 ft), or the Badge enters the site less than 90 seconds after being clicked, clicking offsite will not result in an Alert. The Badge stays active for 90 seconds after being clicked for a Staff Alert or Lockdown,...

Read More

If a User activates a Staff Alert, then sees a more serious threat requiring a Lockdown, can they still activate the Lockdown while their Staff Alert is open?

Yes, the Badge can activate a Lockdown even if a Staff Alert is currently open for that Badge. Click the Badge continuously to initiate a Lockdown, and make sure that you see and hear evidence that the Lockdown is activated (i.e. intercom announcement, strobes flashing and chirping, desktop takeover).

Read More